Jet Flight Simulator Sydney

Terms & Conditions

 

PLEASE BE SURE TO READ THE TERMS AND CONDITONS BEFORE MAKING YOUR PURCHASE.

 

Vouchers purchased direct through our website are valid for 12 months from the date of purchase unless specified otherwise. The booking must be made and the flight completed before the expiry date stated on the voucher. Once the voucher has expired Jet Flight Simulator Sydney is under no obligation to offer extensions, no exceptions. Vouchers purchased for the F/A-18 Simulator are only valid for the F/A-18 and vouchers purchased for the 737 Simulator are only valid for the 737. Please choose carefully when buying a voucher as once purchased the voucher is non transferrable.

 

Vouchers purchased from Deal Company Websites including Adrenalin, Red Balloon, Living Social, Groupon, Cudo etc. come with their own terms and conditions which is stated on their websites. Should you require a refund you will need to contact the deal website from where the voucher was purchased.

 

Please be advised you will need to present your voucher on arrival, either printed or on a smartphone. Failure to do so may result in refusal of flight, the pilot will not commence the flight if a voucher is not presented. Vouchers can be transferred to a different participant on the condition they bring the original voucher with them. Vouchers cannot be transferred from the F/A-18 Simulator to the 737 Simulator and vice versa. Vouchers are non-refundable through Jet Flight Simulator Sydney.

 

Expired vouchers (Excluding Groupon Vouchers) less than two months past the expiration date can be redeemed for a $30.00 fee on arrival. Vouchers that are two months or more past the expiry date are null and void. Expired Groupon vouchers are unable to be redeemed with Jet Flight Sydney. All bookings cancelled with less than 48 hours notice and all NO shows will be automatically charged a $50.00 fee.

 

Cancellation Policy - We have a 48 hour cancellation policy and all bookings cancelled with less than 48 hours notice will be charged a $50.00 fee to rebook. If you are unable to attend your confirmed session time please notify us at your earliest convenience. All No Shows will be charged a fee of $50.00 to rebook although failure to contact us to cancel your booking may result in your voucher or payment being cancelled. If you wish to rebook a cancelled session time please contact us and we will do our best to provide an alternative date subject to availability.

 

Jet Flight is constantly upgrading and maintaining our simulators, however should your session be cut short due to a technical fault or any other concerns we will gladly reschedule and start your flight again on an alternative date for the full duration as stated on the voucher.

 

A Zero blood alcohol and drug level is required by all participants.

 

Should any person wishing to experience the F/A-18 Super Hornet Simulator suffer with a heart condition, vertigo, epilepsy or motion sickness please be advised you do so at your own risk, if you are unsure please seek medical advice. Visual stimuli and motion may result in symptoms such as nausea, headaches or trigger a seizure. Guests must be able to enter and exit the cockpit with minimal support and can accommodate people up to 198cm and 130 kg.

 
 
CAN I EXTEND MY VOUCHER? As per the terms and conditions of all vouchers - they are purchased with the knowledge of an expiry date and unfortunately the expiry date cannot be extended. The voucher/redemption codes are entered into the system and loaded with an expiry date and the expiry date cannot be moved or changed. We will honour the voucher up until the expiry date specified by the site you purchased the voucher from. All bookings cancelled with less than 48 hours notice and all NO shows will be automatically charged a $50.00 fee.

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